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Frequently Asked Questions
Everything you need to know about Dollar Stitch Club
Getting Started
What is Dollar Stitch Club?
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Turn any image into a cross stitch pattern
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How do I get started?
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What happens after my 7 free patterns?
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Do I need any experience with cross stitch?
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Patterns & PDF
What's included in my PDF download?
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What pattern sizes are available?
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What is Aida count and which should I choose?
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What does "Remove Background" do?
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Can I access old patterns I have already made?
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Plans & Billing
What subscription plans are available?
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Do unused patterns roll over each month?
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Can I upgrade or downgrade my plan?
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Can I cancel my subscription?
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Can I use patterns commercially (e.g. Etsy)?
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Do you offer refunds?
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Can I sell the patterns I create?
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Pro & Extended Features
Can I brand my PDFs with my own colours and logo?
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What PDF cover templates are available?
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What is the footer / watermark on the PDF?
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What is the bulk download feature (Extended)?
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Can I use my own logo instead of the Dollar Stitch Club banner?
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Technical
How long does it take to generate a pattern?
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My pattern generation failed — what do I do?
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What format is the PDF in?
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Stitching Help
I'm a complete beginner — where do I start?
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Where can I buy the materials?
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How do I read the pattern grid?
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Start Free — 7 Patterns